Who We Are

Be the change

When you come to West Suburban Community Food Pantry, you’re treated like family, because that’s what we are. We’re always welcoming people to the table.

Our staff

Maeven Sipes

Maeven Sipes

Chief Executive Officer

Corliss Davis

Corliss Davis

In-Person Market Coordinator

Amy Charles

Amy Charles

Development Coordinator

Jacki Hough

Jacki Hough

Database Coordinator

Nancy Chatterjee

Nancy Chatterjee

Support Services Coordinator

Lauren Furth

Lauren Furth

Marketing Coordinator

Regina King

Regina King

Warehouse Coordinator

Paul Matsushima

Paul Matsushima

Director of Pantry Operations

Ellen Schmidt

Ellen Schmidt

Executive Assistant

Christine Penn

Christine Penn

Inventory & Online Market Manager

Amy Smetana

Amy Smetana

Volunteer Manager

Tamara Ben-David

Tamara Ben-David

Online Market Coordinator

Join Our Team!

Are you passionate about making a difference in your community? Join our dedicated team working to fight food insecurity and support our neighbors. We’re currently hiring and would love to hear from individuals who want to be part of our impact.

Explore our open positions below:

Pantry Lobby & Market Coordinator

Help Lead the Heart of the Pantry

At West Suburban Community Pantry, our In-Person Market is more than a food distribution space — it’s a welcoming community where neighbors are treated with dignity, compassion, and respect. We’re looking for a Food Pantry Lobby & Market Coordinator who thrives in a fast-paced environment, enjoys working with people, and can confidently oversee volunteers while keeping daily operations running smoothly.

This is a hands-on role for someone who can organize chaos with a smile, support volunteers of all backgrounds, and help create a warm and efficient experience for every neighbor seeking assistance who walks through our doors.

If you enjoy working on a team, solving problems on the fly, staying organized, and making a direct impact in your community, we’d love to meet you.

What You’ll Do

Lead Volunteers & Create a Great Experience:

You’ll serve as a day-to-day leader in both the lobby and food pantry, helping ensure volunteers feel supported and daily operations run smoothly while neighbors receive excellent service.

You will:

  • Coordinate and guide volunteers during distribution and non-distribution days
  • Oversee volunteers and ensure key stations are fully staffed
  • Foster a positive, respectful, and team-oriented environment

Keep the Market Running Smoothly:

This role keeps the operation moving behind the scenes and on the floor.

You will:

  • Set up lobby and food pantry stations for daily operations
  • Work closely with volunteers to keep products stocked during distributions
  • Help troubleshoot issues and respond calmly to challenges involving neighbors or volunteers
  • Follow and support PantrySoft check-in procedures
  • Maintain a welcoming, organized, and dignified shopping environment

Supporting Data & Reporting:

  • Maintaining accurate registrations and records in PantrySoft
  • Reconciling duplicate registrations and ensuring data accuracy
  • Preparing and submitting monthly reports to Northern Illinois Food Bank

Be Part of the Team:

  • Attend staff meetings, trainings, and major fundraising events
  • Help maintain a safe and healthy work environment
  • Pitch in wherever needed — because pantry work is truly a team effort

What We’re Looking For

We’re searching for someone who is:

  • A strong communicator who enjoys working with people from all backgrounds
  • Comfortable overseeing, training and supporting volunteers
  • Organized, adaptable, and able to juggle multiple priorities
  • Calm under pressure and confident solving problems in real time
  • Comfortable using technology and helping others navigate systems and procedures
  • Passionate about community service and treating every person with dignity and respect, able to create a judgement free zone

Qualifications

  • High school diploma or equivalent required; Bachelor’s degree preferred
  • Strong interpersonal skills and the ability to build positive professional relationships
  • Bilingual English/Spanish preferred
  • Ability to work independently while also collaborating with a team
  • Strong problem-solving skills and attention to detail
  • Open-mindedness toward new ideas and processes
  • Able to lift up to 25 pounds and push/pull carts up to 250 pounds and work standing up for most of the day
  • Willingness to learn equipment such as manual or electric pallet jacks

Compensation & Benefits

WSCP is offering competitive compensation for this position, with a starting range of $20-24 per hour.

Benefits Include:

  • Medical, dental, and vision insurance
  • Paid time off and holidays
  • Simple IRA plan with 3% match

Schedule & Additional Information

This is a full-time, 40-hour-per-week position. Flexibility is important, as schedules may shift occasionally to support staffing needs.

Typical Schedule:

  • Tuesday: 7:30 AM – 4:00 PM
  • Wednesday: 7:30 AM – 4:00 PM
  • Thursday: 7:30 AM – 5:00 PM
  • Friday: 7:30 AM – 4:00 PM
  • Saturday: 7:00 AM – 2:30 PM

Apply Here: https://www.ziprecruiter.com/job/8403bb82

Food Pantry and Warehouse Manager

Be Part of Something That Matters

At West Suburban Community Pantry (WSCP), our mission is simple but powerful: to ensure our neighbors have access to nutritious food in a way that honors dignity, choice, and respect.

Every day, we serve individuals and families facing food insecurity—and we rely on compassionate, committed team members to make that possible. We are seeking a Food Pantry & Warehouse Manager who is not only skilled in operations, but deeply motivated by service, community, and impact.

If you’re someone who thrives in a hands-on, people-centered environment and believes in meeting others with empathy and respect, we’d love to meet you.

About WSCP

For more than 30 years, the Pantry has ensured families in our community receive the nutrition and support they need to lead full lives. Serving DuPage and Will counties, approximately 1,000 families a week, we break down barriers to food access and help people build a path to stability. Located in Woodridge, we operate an in-person pantry, online market and offer support services to assist neighbors in accessing additional benefits. Last year WSCP provided 3.9 million pounds of food, of which 44% was fresh produce.

Your Impact

In this role, you will help shape the daily experience of thousands of neighbors and volunteers.

People Management and Service Responsibilities:

  • Create a dignified and welcoming experience for every neighbor who walks through our doors, helping set the tone for respectful, inclusive service
  • Lead and support a small team, providing regular check-ins, coaching, performance feedback, and goal setting
  • Manage, train, and support volunteers, helping onboard new volunteers, answer questions, and identify opportunities for them to contribute
  • Handle challenges with empathy and professionalism, including resolving conflicts and addressing escalated concerns from neighbors or volunteers

Operational Responsibilities:

  • Oversee daily operations of the lobby, in-person market, and warehouse—including opening/closing procedures, registration flow, stocking, and maintaining clean, safe, and organized spaces
  • Supervise and guide daily assignments, ensuring staff and volunteers are clear on priorities and working together effectively
  • Manage inventory flow and warehouse coordination, including overseeing product movement, storage, and placing weekly food orders
  • Maintain pantry systems and data, including supporting the client database and troubleshooting issues as they arise
  • Ensure facility operations run smoothly, coordinating facility and equipment maintenance, managing vendors, ordering supplies, and monitoring expenses
  • Promote a culture of safety, training staff on safety procedures, and maintaining compliance

Additional Responsibilities:

  • Adapt to changing needs, stepping in wherever needed—from supporting busy service days to helping with delivieries or special events

Who You Are

You are someone who leads with both heart and structure—comfortable balancing people, processes, and purpose in a dynamic environment.

You bring:

  • Experience in operations, volunteer management, logistics, retail, warehouse, or nonprofit work (2+ years)
  • Experience supervising staff or volunteers (volunteer management experience strongly preferred)
  • A deep respect for working with diverse communities
  • Strong organizational, problem-solving and conflict resolution skills
  • Clear and compassionate communication
  • Ability to use various computer programs including Microsoft Office and databases
  • Flexibility and resilience—you adapt easily and stay grounded in environments that change day to day
  • A willingness to jump in wherever needed and approach challenges with a positive, solutions-focused mindset

Experience in a food pantry or other charitable food program is a plus, but not required.

Work Environment

This is an active, hands-on role in a fast-paced, ever-changing environment. No two days are the same—and that’s part of what makes the work meaningful.

You’ll move between office, market, and warehouse spaces, with:

  • Frequent walking, lifting (up to 50 lbs), and physical activity
  • Work in varying temperatures, including freezers and seasonal conditions
  • Use of equipment such as pallet jacks

A valid driver’s license is required, with the ability to operate a cargo van or box truck (non-CDL Class C license should be obtained within 6 months of employment).

Schedule & Benefits

Full-time (40+ hours/week), Monday to Friday with varying hours to be discussed with supervisor. (Flexibility is important to meet changing needs and occasional events)

We offer:

  • Paid time off and holidays
  • Medical, dental, and vision insurance
  • Simple IRA retirement plan

Salary Range: $55,000-$65,000

Join Us

If you’re looking for more than just a job—if you want to be part of a team that shows up for the community every day—we encourage you to apply.

Apply Here: https://www.ziprecruiter.com/job/4f25b6af

OUR BOARD OF DIRECTORS

Julia Landry

Kristine Noren

Board Chair & john greene Real Estate

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Julia Landry

Julia Landry

Vice Chair & Landry Consulting LLC

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Sharon Brauer

Secretary & Community Advocate

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Matt Clark

Treasurer & Rhodian Group

 

Ashkan Afshari

Empowered IT Consulting

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Dani Brazee

Molina Healthcare

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Gabriel Chavez

NorthStar Wealth Group

Thomas Duffy

Verisk

Rochelle Nawrocki Gorey

SpringFour

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Mary Hutchinson

Consultant

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Jyotsna Jagai

MacArthur Foundation

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Kelly Jeschke

Jones Lang LaSalle

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Leah Margulies

Communications Consultant

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Jason Moede

Private Investor

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Amit Philip

Treehouse Foods

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Greg Stientjes

Nicole Szydlowski

RR Donnelley

 

Julia Landry

Kristine Warnes, MS, APRN, FNP-BC

Endeavor Health Read Bio

Mathew Williamson

Achievement Network (ANet)

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