Online Ordering FAQs
Order Online. Convenient Pickup.
Life gets busy. Our Online Market makes it easy to shop when it’s convenient for you. Choose from a variety of pickup locations and times, and we’ll have your groceries ready when you arrive.
How far in advance do I need to order groceries?
You can place online orders beginning three days before your scheduled pickup and until midnight the day before your pickup. For Tuesday evening pickups, orders must be placed by 8:00AM Tuesday.
How do I get my grocery order at my pickup location?
In Woodridge – West Suburban Community Pantry, go to 6809 Hobson Valley Drive Suite #118. Pull into a parking space and a volunteer will come out to assist you.
In Bolingbrook – New Hope Baptist Church, pull into the church parking lot and a volunteer will assist you.
In Bolingbrook – B. J. Ward Elementary School, pull through the bus pick-up lane. A volunteer will assist you.
In all Other Locations — Volunteers are onsite to direct you.
How many times can I order online?
You can order groceries four times per month using our online system. If you’d like to shop in-person, you can mix and match your visits in the following ways:
- 4 Online Market Pickups
- 3 Online Market Pickups + 1 In-Person Shopping Visit
- 2 Online Market Pickups + 2 In-Person Shopping Visits
- 1 Online Market Pickup + 3 In-Person Shopping Visits
Please note that in-person shopping is limited to three visits per month.
Do the groceries change that you have available?
Yes, we offer a variety of different groceries, depending on what foods have been recently donated or purchased. However, we almost always have bread, rice, soup, canned vegetables, milk, eggs, peanut butter, and beans.
Who do I contact with other questions?
Email us at help@wscpantry.org or call (630) 791-0930.