Position Summary
The Food Pantry Programs Manager serves as a key member of the leadership team at West Suburban Community Pantry. The Food Pantry Programs Manager is primarily responsible for managing the Pantry staff running the daily operations, overseeing the client and inventory database, and ensuring cohesiveness across all pantry food programs. The Food Pantry Programs Manager ensures that West Suburban Community Pantry, which includes the In Person Market, school pantry, and Online Market, have high quality food service that can meet the needs of its clients. The Food Pantry Programs Manager reports to the Director of Operations.
Essential Job Functions
- Manage and train all operations staff reporting to the Food Pantry Programs Manager role, currently includes 5 positions
- Oversee all Food Programs, including the In Person Market, the Online Market, the remote locations, the Senior Home Delivery program, and the school snack program
- Ensure all program changes and information is communicated to necessary stakeholders
- Assess and improve food programming as needed to meet the needs of the community
- Maintain inventory, ensuring that product is moving out to neighbors both through the In Person Market, the Online Market and Irene King
- Oversee the inventory tracking system and client database which includes training staff and volunteers on its use and ensuring incoming donations and client visits are logged appropriately
- Update and ensure product is added to the Online Market, adding new pictures to product items when they arrive, and ensuring all items have proper weight and price associated with each
- Troubleshoots issues with the database with the web developer
- Prepare monthly report to Food Bank
- Communicate with Food Bank about any order discrepancies, pantry closures, and retail donor issues.
- Maintain Retail donor relationships, communicating when we are not able to pick up.
- Maintains safe, secure, and healthy work environment
- Attends staff meetings, required trainings, and pantry’s major fundraising events
- Performs other duties as assigned by the Director of Operations or Executive Director
Qualifications
- Bachelor’s degree or equivalent experience
- Minimum of 2 years experience in logistics and management in a non profit, retail or restaurant setting
- Ability to work with minimal direction
- Ability to use various computer software programs
- Strong planning and problem-solving skills
- Excellent written and oral communication skills
- Ability to work with people in a professional manner
- Ability to be open minded to new works ideas and methods
- Knowledge of data analysis and forecasting methods
- Excellent organizational and planning skills
Additional Information
Some work is performed in a warehouse with a significant amount of walking on concrete surfaces. Entrances may be open, and work conditions during the summer months can be very hot and during the winter very cold. Employee may be going in and out of freezers and coolers with variations in temperature. Work involves moving boxes and employee must lift, bend, stoop, pick up and move objects up to 50 pounds. Work involves using manual pallet jacks and therefore requires an ability to push and pull pallets over 2,000 pounds.
This position is full-time 40 hours per week; this position requires flexibility in a work schedule. WSCP offers primary holiday and paid time off for all full-time employees. WSCP does not offer health benefits.
Typical hours would be Monday 8am-4pm, Tuesday 7:30-3:30, Wednesday 8am-4pm, Thursday (flexible), Friday 8am-4pm; occasional Saturdays.
To apply, submit your resume via email, mail, or in-person to Colleen Loftus at cloftus@wscpantry.org or 6809 Hobson Valley Drive-#118, Woodridge, IL, 60517.
WSCP is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.