Online Ordering Common Questions
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Order Online. Convenient Pickup.
Life gets busy. Online ordering allows for you to choose from various pickup locations and times. Your groceries are all prepacked ready to go.
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How far in advance do I need to order groceries?
You can place an order as soon as 24 hours before picking up groceries. However, it’s best to order at least a couple of days before you need groceries. That way, you can get food when you need it at a convenient location.
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How do I get my grocery order at my pickup location?
In Woodridge – West Suburban Community Pantry, go to 6805 Hobson Valley Drive Suite 101. Pull into a parking space and a volunteer will come out to assist you.
In Bolingbrook – New Hope Baptist Church, pull into the church parking lot and a volunteer will assist you.
In Bolingbrook – B. J. Ward Elementary School, pull through the bus pick-up lane. A volunteer will assist you.
In all other locations — Volunteers are onsite to direct you.
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How many times can I order online?
You can order food twice a month using our online system. You can shop an additional two times at our in-person market.
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Do the groceries change that you have available?
Yes, we offer a variety of different groceries, depending on what foods have been recently donated or purchased. However, we almost always have bread, rice, soup, canned vegetables, milk, eggs, peanut butter, and beans.
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Who do I contact with other questions?
Email us at help@wscpantry.org or call (630) 512-9921.